ILR Review, Vol. 73, No. 2, Special Issue on Conflict and Its Resolution in the Changing World of Work: Honoring Professor David Lipsky (March 2020), pp. 528-551 (24 pages) The authors analyze an ...

My last post focused on specific strategies to resolve workplace conflict. But let's be honest. Most of us don’t relish the idea of managing conflict, whether that occurs at work or in our personal ...

Growing up in Lucknow, my family had a big home garden with hundreds of roses. I loved these flowers. They had a memorable fragrance, and every summer, my mother made delicious rose juice. I rarely ...

Conflict intelligence is a learnable, dynamic capacity: leaders adapt, regulate emotions, understand systems, and manage ...

Awareness is the first step to change, and there are signs that organizations and their employees are recognizing the increasing importance of conflict management skills. Conflict is everywhere you ...

At its core, the conflict field is focused on developing and then teaching people the skills they need to constructively address the many conflicts that are integral to the human experience. It is a ...