In a world dominated by Google AdWords and pay-per-click strategies, is there any real value in an old-fashioned phone call from an interested prospect? The answer is a resounding yes. Marketing teams ...

The marketing landscape has shifted since HubSpot introduced the concept of inbound marketing in 2005. Instead of relying on interruptive tactics like cold calling and commercials, inbound marketing ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As of June 30, 2021, carriers are required by the Federal Communications Commission to ...

Inbound customer service develops a life of its own. The incoming calls encompass every aspect of the business, its products and services. The inbound customer service representatives are ambassadors ...

Marketing strategies continuously evolve. For your business to stay ahead of the competition, it must stay current with the latest trends, techniques, and technologies. What Is Inbound Marketing?

It’s never been easier to get a high volume of inbound leads. Mobile has breathed new life into direct response marketing. The proliferation of the use of click-to-call buttons on mobile lead-gen ...

You need to make sure that when a customer calls, they get a response first time, every time. If you fail, your customer might soon become somebody else’s. Inbound Contact global can help. It allows ...

PRESSADVANTAGE – BrokerCalls today announced the expansion of its high-intent Final Expense inbound call and transfer solutions, reinforcing its position as a partner for insurance agents and agencies ...

With every new layer of security, fraudsters look for their next way in. As the government implements a variety of controls in digital channels for identity and device proofing, fraudsters seek new ...

Hiring a call center can be a tough decision. Here's what you should know before you partner with a service. If you and your staff can’t handle the high volumes of inbound calls you’re getting from ...