A solid customer master data management system should give you design and functionality freedom, whether for marketing, service, sales or support, or anything else. That way, you can cope with all ...

In today's customer-centric business environment, organizations are dependent on rich, highly accurate customer data to enhance relationships, personalize experiences and drive growth. However, many ...

Scenario: A large financial services company is having fundamental problems with its data management and governance. Business leaders want to better leverage data for both operational and analytical ...

Data underpins business success. As a result, more organizations are making substantial investments in data management strategies. A survey by HFS Research and Syniti found that 65% of respondents had ...

Being a popular brand is no longer good enough. A new survey from Criteo puts numbers to a trend we’ve seen over the last few years: outside of luxury goods (or wine and spirits), consumers are no ...

With so much attention paid over the last two years to the supply chain, it can be easy to overlook the larger organizational processes in which it is involved. One is the order-to-cash process, which ...

Continuing this week's interest in enterprise topics, I spoke with Carl Lehmann, Senior Vice President, Strategy, Advanced Data Exchange about what's going on in ERP (enterprise resource planning) and ...

The past two years have pushed supply chain management to the top of company agendas everywhere. The COVID-19 crisis, post-pandemic economic effects, and the ongoing conflict in Ukraine have exposed ...

Wholesale distributors have long been masters of product inventory management, but now they must also take charge of another type of inventory. In the future, success for distributors will greatly ...

A connected intelligence system requires a modern data approach, especially across three competencies. Image: Blue Planet Studio/Adobe Stock. AI adoption is a given ...