Nasdaq

Oracle Unity CDP Expands Artificial Intelligence Models Across Industries to Enhance Customer Experiences

LAS VEGAS, Oct. 19, 2022 /PRNewswire/ -- Oracle CloudWorld-- To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial ...
Destination CRM

At OpenWorld, Oracle Announces Expanded AI Models for Unity CDP

Oracle today at its OpenWorld user conference in Las Vegas introduced 15 baseline artificial intelligence (AI) models that it added to its Oracle Unity customer data platform (CDP). Part of Oracle ...
dbta

New Oracle Fusion Cloud Service Integration Drives Efficient Customer Engagements - Database Trends and Applications

Oracle announced it has updated Oracle Service to embed data from Oracle Unity Customer Data Platform (CDP), helping customer service agents gain a complete view of the customer, improve agent ...
CIO

Oracle updates Fusion Cloud CX with CDP, B2B buying features

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to ...
MediaPost

Oracle Integrates CDP, Service Platform To Help Agents Target Customers

Oracle has upgraded its Oracle Service offering to help service agents get a full view of their customers and easily target them for marketing campaigns. As part of this, Oracle Service will embed ...
Diginomica

Why healthcare may be Oracle’s road to a more competitive CX solution

As diginomica has noted, Oracle has enormous healthcare ambitions. Rebecca Wetteman offers her assessment of these and the link to the firm's CX strategy. In Larry Ellison’s keynote at Cloud World, he ...