Punctuation is fraught and contentious business, and that’s before you even take semicolons into consideration. The battleground at present is the exclamation mark, because its use is such a gendered ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

LONDON: I used to think there were two sorts of people in the world: those who used exclamation marks in their work emails and those who did not. I also thought that frequent users of what Americans ...

“Thank you!!! We appreciate your business!!” writes a breathless customer service agent. “I’m sooo sorry!!!” writes an administrative assistant after making ...

Apple's Messages app offers a lot of exciting features compared to the built-in messaging apps of any other operating system. You get features like inline replies, message filtering, read receipts, ...