Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Recently Demandbase (news, site) which provides solutions for improving B2B marketing and LivePerson, the well known provider of online chats aimed at engaging businesses with customers, have joined ...

As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Your company doesn’t have to be Amazon for you to engage in lucrative e-commerce. With services like PayPal and developments in Internet marketing, it has become feasible for practically anyone to ...

Brian Honigman is a marketing consultant, a freelance writer and a social media enthusiast. This post was originally published on Jumplead. You don’t need a master’s degree in marketing to understand ...

The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino's Pizza, ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

The green chat bubble button in the lower corner of Taco Bell’s website —whether accessed on computers or smartphones — begs to be clicked. And like rubbing a magic lantern, customers find a real ...