A Costco shopper tested the limits of the retail club's return policy by bringing back a 3-1/2-year-old sofa simply because she stopped liking it. "I just didn't like it anymore. We just don't like ...

Omnichannel retailers in heated competition with Amazon have loosened many of the traditional restrictions on product returns, from time limits to requiring reasons (e.g. damaged or defective items) ...

Bought a desk that doesn’t fit your space or a lamp that looked totally different at home? The IKEA return policy is much more flexible than most big-box stores, and if you understand the rules, ...