If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

If your Brother scanner isn’t working after a Windows 11 upgrade, it could be due to driver or connection issues. Brother provides model-specific Windows 11 support pages to help you find and install ...

A new troubleshooting guide targets a Windows 11 problem where scanners stop working while printers remain operational. The steps include updating or reinstalling drivers, restarting key Windows ...