Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

When a PR crisis happens to you, you'll want all your primary players on both sides of the divide between legal and comms to ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

dpatop - 16 January 2024, Switzerland, Davos: Ukrainian President Volodymyr Zelensky during a speech at the World Economic Forum. Photo: Hannes P. Albert/dpa (Photo by Hannes P Albert/picture alliance ...

In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. This article is more than 4 years old. DES PLAINES, IL - MAY 9: A ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

The following guidance was produced by colleagues at the United Nations Department of Global Communications. For fuller guidance on crisis communications refer to the UN Communications Group Standard ...

Dr Ariella Meltzer is a Board member of an organisation who makes accessible information. She received funding for this research from the UNSW Disability Innovation Institute, as well as grants from ...