Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

Microsoft Copilot in Dynamics 365 Sales works as a companion for sales representatives ... After a comprehensive request for proposal (RFP) process involving multiple vendors, First West decided to ...

Second, we’re introducing ten new autonomous agents in Dynamics 365 to build capacity ... to reimagine business process across every function while empowering employees to scale their impact. Using ...

Microsoft announced 10 new AI agents for its Dynamics 365 line of business applications — tools that can complete tasks autonomously in areas including sales, service, finance, and supply chain ...

As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Businesses can digitise their operations by leveraging Microsoft’s Business Applications, Modern Work, Copilot and Power ...

Microsoft Corp. today announced the following results for the quarter ended September 30, 2024, as compared to the ...

For enterprises that have adopted Gen AI, the cost savings of automation are real, as is the speed at which they can achieve meaningful business results.

In today’s fast-paced marketing world, having the right tools can make all the difference. ERP (Enterprise Resource ...