Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and transfers.

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Microsoft has been awarded a $170.4 million cloud contract by the US Air Force. Revealed in a statement published by the ...

Salesforce revenue growth is slowing amid Microsoft/HubSpot competition and weaker ARPU. Click here to read an analysis of ...

Microsoft Solutions Partner designation for Business Applications, recognizing the company's proven expertise helping clients modernize critical business processes with Dynamics 365 and ...

Watching AI, capacity constraints, and the demand environment for software, here’s what we think of Microsoft stock.

CRM is betting heavily on Agentic AI to reignite revenue growth at a time when its revenue expansion has slowed to single ...

A new national analysis finds Canada is seeing fewer wildfires overall, but a growing share of damage is being driven by a ...

Discover the leading conversational AI platforms transforming enterprise customer interactions in 2026 with advanced features and capabilities.

In terms of the Debt-to-Equity ratio, Microsoft can be assessed by comparing it to its top 4 peers, resulting in the ...

Indian-origin tech leader Jigar Thakkar has been appointed Vice President of Amazon Quick Suite, spearheading Amazon's ...

Our analysis of options history for Microsoft (NASDAQ:MSFT) revealed 21 unusual trades. Delving into the details, we found 47% of traders were bullish, while 47% showed bearish tendencies. Out of all ...