Salesforce faces AI disruption risks with underperformance, declining premium, and uncertain Agentforce adoption. Check out ...

Perhaps you made a mistake when making your character in Where Winds Meet. Let's break down how to delete your character.

Salesforce launches Agentforce Observability to give enterprises real-time visibility into AI agent behavior, solving trust ...

Salesforce’s Slack has told customers in mainland China, Hong Kong, Macau and Taiwan that they must migrate their accounts to partner Alibaba Group before February, if they want to continue with ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

True data fluency starts with curiosity and a healthy habit of challenging assumptions. Data-literate leaders don’t stop at ...

Enterprise, Edu, and API chats are excluded, and OpenAI says it is scrubbing all consumer logs of names, passwords, and PII, ...

Your SaaS users aren’t all human. Explore how machine identities drive automation and create unseen risks across business applications.

This beginner’s guide explains what AI agents are, how they differ from traditional automation and chatbots, and why they are becoming essential for businesses.

Learn how to improve single sign-on (SSO) experiences using OpenID Connect (OIDC) and SCIM for streamlined authentication and user management.

Holiday scams spike during Black Friday and Cyber Monday as criminals exploit your leaked personal data. Learn how to protect ...