MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Letter to Congress Cites Massive Energy and Water Consumption, Ratepayer Turmoil Washington – In a letter sent to Congress today, more than 230 national, state and local organizations from across the ...

The City of Hermantown has denied a petition requesting an Environmental Assessment Worksheet for the proposed Data Center. The petition, filed by the group Stop the Hermantown Data Center, was ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Russia has declared it stands ready to answer Venezuela’s urgent military appeals, foreign ministry spokeswoman Maria Zakharova said on Friday during a press briefing. On Friday, Moscow confirmed it ...

The Skagit County Board of Commissioners approved $25,000 on Monday for an assessment of the site of the Mount Vernon Senior Center. According to the commissioners’ agenda: “The purpose of the ...

The release of the 911 transcript from the shooting of state Sen. John Hoffman and his wife, Yvette, reminds us of the haunting unanswered questions that remain regarding the law enforcement response ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

A storm is brewing on the shores of Cayuga Lake, and it has nothing to do with the weather. Local residents and environmental advocates are raising alarm bells over plans for a proposed Terawulf data ...

Just last month, Cisco marked the 25th anniversary of its instantly recognizable IP phones, which have been an office staple since the 2000s. Today, the way that businesses and customers interact ...