L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

WASHINGTON, DC – Donald Trump announced plans on January 14, to establish the External Revenue Service, a new agency aimed at collecting tariffs, duties, and revenue from foreign entities benefiting ...

Crypto.com is hiring an internal market maker to support its prediction markets, stating that the move has been disclosed to ...

Discover the essentials of business relations, featuring stakeholders, trust, and communication strategies critical to ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Jyoti Mann Every time Jyoti publishes a story, you’ll get an alert straight to your inbox!

Oct 30 (Reuters) - Qantas's (QAN.AX), opens new tab chief customer and digital officer ‌Catriona Larritt will step down by the end of December, according to an internal memo seen by Reuters on ...

SCSK Corporation has continued to provide advanced technologies through systems and services for multiple industries, including manufacturing, industrial, and financial sectors, leveraging experience ...

Homegrown AI solutions transform finance, legal, and customer service ops AIX 2.0 launch planned, eyes SME market for its internally developed AI applications For the first time publicly, CelcomDigi ...

In 1916, NSK succeeded in developing and manufacturing bearings in Japan for the first time. For over 100 years since the achievement, the company has contributed to both industrial development and ...

Employee experience directly affects customer satisfaction. According to RingCentral research, 89% of business leaders say broken workflow and low employee job satisfaction directly impact customer ...