Webex AI Agent provides smart, human-like interactions with conversational intelligence across voice and digital channels to deliver helpful, proactive self-service for customers. See how can assist simple, everyday HR inquiries in this demo and learn more about AI that works for you: https://cs.co/6188AwHU0 | Webex

In case you missed it, the Webex Contact Center team showed off some exciting updates during WebexOne. Check out this live demo of the Customer Journey Data Services and how it’s supporting the entire customer journey. 👀 For more info, check out Webex Contact Center: http://cs.co/6189s8Acf | Webex

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With 1,000 agents and 400,000+ calls monthly, Mercalis needed a...