Auto Insurance DRP Program Flaws = Class Action Lawsuits! It really does not make sense to have a claims department anymore. Untrained adjusters making life threatening decisions based on bad AI and claims programs from software companies only focused on money from insurers. Is it time to throw the baby and the bath water out? Watch the full episode: https://youtu.be/VTk8OgrWuAY #autobodyrepair #CollisionRepair #CollisionHub #autobody #FYP #Insurance #AutoClaims

AI Used For Auto Claims Fraud Detection Creates Adjusters With Biased Backed By AI Software companies sell AI that reviews estimates by telling them it will save them millions by properly paying for collision repair. But when the data it's based on is flawed and the humans it works with are untrained, all it does is automate bad estimates and improperly paid claims. However, adjusters don't see that. For them it reinforces what they think is mass fraud by collision repair shops. That bias feeds

When an insurance company sends a repair check, it’s not a bonus — it’s money meant to fix your car. We’ve seen people accidentally spend those funds, thinking it’s theirs, and then get stuck unable to complete the repairs. Insurance pays based on an estimate, and that money is supposed to go straight back into restoring your vehicle. If you’re ever unsure what a check is for, ask before you use it — it can save you from a costly mistake. #CertifiedCollisionCenter #CollisionRepair #InsuranceClai